Frequently Asked Questions
Shipping
How much is shipping?
Our shipping costs are flat rate as follows: Standard $12, Express $15. Free shipping also applies to orders over $100.
How long does it take to ship?
We aim to ship all orders within 48 hours of receiving it. We'll notify you of any delays as soon as they happen.
What shipping options are there?
We use Australia Post for all shipping.
Returns
What is the returns policy?
We offer refunds if you are not happy with your purchase of hair products.
Claims for Refunds must be presented within 14 Days of purchase, and the item must be in the condition you received it in.
Please contact us for Refunds